Quality Policy & Objectives

Quality Policy

Consistently meeting or exceeding our clients’ needs and expectations by providing high-quality local and foreign workers.
Continuous improvement in the effectiveness of the quality of management system to achieve customers’ satisfaction.
Continuously improving our services to meet the changing needs and expectations of our clients and their workers.
We regularly review our processes, procedures, and systems to identify areas for improvement and implement appropriate measures.
Comply with all relevant legal and regulatory requirements related to our services, including those related to recruitment, living quarters, transportation, and payroll. We maintain a comprehensive understanding of these requirements and ensure that all our activities are in accordance with them.

To sustain a placement rate of 200 high-quality local and foreign workers annually, matching our clients’ needs and expectations, by continuously improving our recruitment process each year.
To achieve 80% satisfaction from our clients’ rating based on our services.
To maintain 99.5% accuracy in payroll transactions and ensure that all payments are made on time in accordance with legal and regulatory requirements by continuously reviewing and improving our payroll system.
To implement at least 12 improvements in demonstrating our commitment to continuously improving our services every year.
To achieve zero accidents during transportation of client’s workers and to their workplace every year.