Retail Operation Manager (Electrical)

Job Description

SCOPE AND GENERAL PURPOSE OF THE JOB

• An integral part of the day-to-day operations of the department. Managing, coordinating
  and developing Store Managers to achieve and excel annual sales budgets and profitably of all assigned retail outlets. – —- Working closely with the General Managers to ensure the division’s strategic plans are executed thoroughly and all goals achieved.

MAIN DUTIES AND RESPONSIBILITIES

• Assist and ensure both in written and delivered sales target of the entire stores are achieved a monthly and yearly basis.
• Build effective relationships with retail partners.
• Ensure thorough and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends.
• Identify opportunities through consumer insights to drive business performance.
• Provide high profile leadership and direction by maintaining positive customer service and employee relations.
• Accountable for all aspects of store operations.
• Ensure that safety and securities are maintained, reporting all problems/hazards immediately.
• Assist with all new store set up’s. This includes site technical meetings and progress reports, merchandizing and fixtures staffing, training of new staff etc.
• Oversee performance and resources to ensure sales achievement, customer service, appropriate staffing and expenditures.
• Work closely with purchaser to find out on newly arrive stocks and arrange for all stores to transfer them into respective stores for display.
• Undertake to oversee and work closely with warehouse on service location items including taking actions on way to minimize the stocks level in this location.

JOB DESCRIPTION

• Ensure that all stores are scanning out the delivered sales (status 7) on timely manner.
• Maximizes quality and quantity of production placement of stock on sales floor through good merchandising and ensuring appropriate stock rotation and mark
  downs.
• Responsible for managing all employees, including but not limited to hiring, coaching/counseling, discipline,terminations, evaluations and initiation of wage adjustments.
  -Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping.
• Ensure that all paperwork and reports are completed accurately and in a timely fashion
• Conduct employee briefings.
• Follow and enforce all company policies and procedures.
• Ad Hoc assignments as and when required.

Remuneration & Benefits

• Group Insurances / Many type of leaves / Staff purchase