DHL e-Commerce (Full Time)

Job Description

Essential Duties and Responsibilities

1. Customer Service Management

• Work corporative with truck driver for loading/unloading
• Coordinate between team member on operational floor
• Compliance the security regulatory and feedback any irregularity or foresee the risk of un-secure

1. Process Management

• Read and do understand on operational procedures/work instruction
• Preparation the work station be ready to run operational on daily basis
• Pre-check by apply checklist for all machine/devices assure be ready for operational
• Ensure machine and equipment is ready to run operational
• Report to supervisor any abnormal machine/devices, materials, etc. which related to daily routine
  operational
• Ensure unloading product from customer’s premise and/or depots with safety handling and caring
  while convey to operational work floor
• Ensure an accuracy number of product receiving
• Feed product in operational floor with the right side to the right station as operational procedure
  saying.
• Complete the encode and capacity is meet company’s expectation
• Meet encoding production standards utilizing proper procedures
• Ensure sorting product to the right depots/destination
• Ensure completion of loading to shuttle truck within time line and meet truck departure’s schedule
• Must be able to work extended hours as assigned by superior
• Must be flexible to work various shifts, weekends, or irregular shifts

1. People Management

• Attend the daily meeting as schedule by supervisor
• Participated and sharing the team of best demonstrative practice
• Supporting colleagues on operational floor

Desired Skills / Qualifications

• 1-2 years’ experience in warehouse environment preferably logistic industry
• Basic oral and written communication skills
• Detailed oriented
• Data entry skills
• Typing skills both Malay and English with speed and accuracy as requirement by central hub
• Excellence reading, writing in Malay
• Basic reading, writing in English
• Ability to follow the procedures