Will Chan

R&D HARDWARE DESIGN MANAGER
RM8000 / month
July 20, 1983

About Candidate

Vision-driven and results-oriented R&D Hardware Design Manager with over 20 years of experience leading complex engineering programs, IoT and RF product development, and cross-functional initiatives. Combines deep technical expertise in hardware design with proven program management leadership to deliver innovative solutions from concept, design through production & commercialization.

Skilled in defining technology and product roadmaps, driving program
governance, risk management, resource planning, and stakeholder
alignment. Demonstrated success in optimizing processes, improving
product reliability, and achieving cost, quality, and schedule targets.

Recognized as a pragmatic, strategic leader who builds high-performance
teams while aligning technology execution with business objectives to
achieve sustainable growth and product excellence.

TECHNICAL SKILLS
R&D Product Design & Technology Integration:
o Hardware Architecture, Embedded Electronic Circuit Design
o Schematic & PCB Design (Altium Designer), EMC/EMI Design, Design for Test & Manufacturing, In-Production Support
o IoT RF Systems, Bluetooth Audio & Bluetooth Low Energy
o Technology Roadmap, LoRa, WiFi & NFC, Sub-1GHz, GPS, 4G/5G
o Antenna Simulation (Altair), Impedance Matching (Optenni Lab)
o Embedded C Programming, LabVIEW for Production Testing

Product Marketing & Technical Sales Support:
o Competitive Analysis, Product Cost Optimization & Assessment
o Project Bidding, RFQ Handling, Concept & Proposal Submission
o After-Sales Service, Troubleshooting & Failure Analysis

Management Systems & Methodologies:
o Program Management, Resource Cost & Schedule Planning,
Budget Control, Product Life Cycle Management
o IATF 16949 Global Automotive Quality Management System,
Process Mapping, DFMEA, APQP, MSA, SPC, Design for Six Sigma, 8D, CAPA
o Compliance Regulatory Standard, CE, FCC, Bluetooth SIG
o Client, Vendor & Stakeholder Relationship Leadership
o Continuous Improvement Program CIP, Lean Cost-Effective Management, Cost Saving, Talent Development

Location

Education

B
Bachelor of Science, Industrial Physics (Minor in Electronics) 2001 to 2005
UNIVERSITY OF TECHNOLOGY MALASIA, SKUDAI, JOHOR

Work & Experience

R
R&D Hardware Design Manager, Jan 2016 - Present
SALUTICA ALLIED SOLUTIONS SDN BHD, IPOH, PERAK

• Lead and manage a hardware engineering team, driving end-to-end product development from concept through commercialization in full product life cycle, continuous improvement, and customer technical support. • Defined and executed hardware technology roadmaps, aligning technology deployment with business goals, while ensuring compliance with EMC, safety, and automotive IATF16949 standards. • Performed comprehensive market research with SWOT analysis, aligning product development with customer needs and market trends to drive adoption and penetration. • Led RFP/RFQ/RFI evaluations for global customers with proposal submission consistently achieving target cost objectives within ±5% variance. • Implemented cost-optimization strategies by qualifying alternative suppliers and redesigning architectures, resulting in 15–20% BOM cost reductions across key projects. • Established department budget, KPIs and coaching programs, improving engineering team capability, and reducing design iteration cycles by 25%. • Championed Q-gate and milestone reviews, improving project delivery success rate to >95% on-time completion. • Initiated and supervised system architecture trade-off studies, selecting solutions that improved reliability and reduced warranty issues by 30%. • Secured CapEx for advanced lab equipment and design tools, enhancing validation coverage and shortening testing turnaround time by 20%. • Recognized for bridging technical depth with strategic decision-making, enabling sustainable growth of the R&D hardware function from long term staffing training, skill enhancement, continuous team development, growth, and sustainability.

S
Senior Field Application & Technical Sales Engineer May-2015 - Jan-2016
ARROW COMPONENTS (M) SDN BHD, PENANG

• Partnered with key accounts across Malaysia to provide technical design-in support on MCUs, power solutions, and embedded systems, ensuring successful product launches. • Guided customers in component selection, prototyping, and optimization, leveraging EVM boards, application notes, and test reports to accelerate development cycles. • Delivered field-based technical support to resolve design issues, reducing customer time-to-market. • Collaborated closely with suppliers to introduce new technologies and provide immediate on-site technical support during urgent project phases. • Drove new design opportunities and business wins through application support and technical consultancy, contributing to regional sales growth. • Maintained strong customer relationships, identifying prototype and next-generation product opportunities that expanded account penetration. • Provided competitive analysis reports to principals and internal management, influencing product positioning and business strategy. • Manage projects, focus on proprietary parts design activities, and follow through the development cycle. • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations, and product innovation. • Collaborated with suppliers to offer regularly new technology and product update to clients with immediate technical support when required urgently.

S
Staff/Senior Hardware Development Engineer Mar-2008 - May-2015
BALDA SOLUTIONS MALAYSIA, IPOH, PERAK, MALAYSIA

• Led hardware design engineers in developing new product platforms from concept studies to production release, serving as the primary interface for customer RFQs and technical bids. • Designed and proposed hardware architectures based on customer specifications, balancing functionality, performance, and cost targets. • Developed preliminary schematics and cost assessments, supporting rapid feasibility studies and project approval processes. • Executed proof-of-concept prototypes, module-level testing, components performance evaluation and design verification, ensuring robust functionality before scaling to production. • Collaborated with sourcing to involve key suppliers since early stage of development study, securing cost-effective component selection and supply chain stability. • Worked with software teams to achieve optimized integration for system performance and reliability. • Authored test specifications and procedures for production-level testing (DFT/DFM), enabling efficient factory yield improvements with minimum testing cycle time. • Supported EMC/EMI and immunity compliance testing for CE, FCC, Bluetooth SIG, and product safety certification, ensuring regulatory approval for global markets. • Drove root cause analysis and corrective actions for design and production issues, reducing defect rates and accelerating closure timelines. • Provided continuous technical support along the full product lifecycle, from development to field deployment.

C
Concept Development Engineer, Apr-2025 - Mar-2028
BALDA SOLUTIONS MALAYSIA, IPOH, PERAK, MALAYSIA

• Scratch new internal project conception defined by management. • Study and analysis the market trend on the demand and voice of customers. • Conduct technical & marketing details comparison on the existing products from the market. Involved reversed engineering study. • Construct the high-level competency design concept of the complete application system. • Consort with business development team on the concept selection. • Organize the concept design phase architecture layout towards generic development platform. • Proofs of concept design in hardware + software approach by modelling & quick prototype builds for demonstrations to potential customers. • Research, source & coordinate with suppliers’ product roadmap for electronics components. • Prepare project costing on design, development & manufacturing. • Utilize Design for Six Sigma (DFSS) tools to minimize the defects along the design stage. • Establish the initiate project schedule, product specifications & test procedures. • System application documentations & filling. • Improve on the RF performance 433MHz, 866MHz & GSM band frequency. • Hand over smoothly the successful concept study projects to the hardware designers.

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