afiqah.amira12

Confidential Data Management: Ensure adherence to confidentiality guidelines when handling sensitive examination data, maintaining compliance with institutional policies and safeguarding information integrity, resulting in zero data breaches.Cross-Department Communication: Develop and maintain effective communication channels with students, faculty, and staff on administrative matters, improving collaboration and ensuring smooth administrative processes across departments.Document Management & Organization: Supervise the filing, storage, and organization of exam scripts, past exam papers, and critical documents, improving retrieval efficiency and reducing search time by 15%.Process Optimization & Compliance: Manage the Learning Management System (LMS), Streamline administrative workflows and data scheduling in line with college regulations, enhancing operational efficiency and reducing administrative errors by 20%, ensuring full regulatory compliance. ⚫ Lead and Handle Exam Department (Acted as In-Charge of Examination Department during Manager’s Leave): Successfully handled all examination-related responsibilities including scheduling, coordination, paper management, invigilation planning, and result processing. Ensured smooth and compliant exam operations without disruption. Prepare budget documents, expenses reports and DHL shipments.Presentation & Event Management: Prepared high-impact presentations, reports, and training materials for leadership and board meetings. Successfully coordinated events and support on-the-job training (OJT) development and maintain training records.ISO 9001: Experienced in Quality Management Systems (QMS), it helps educational institutions improve quality, manage risks, and meet stakeholder expectations and adhere to general safety practices, standard operating procedure, work instructions, policies and guidelines provided by the company.

New Hire Orientation & Onboarding: Supported new hire orientation processes, including paperwork preparation and equipment setup, streamlining onboarding procedures and reducing employee integration time by 10%.Training Program Coordination: Assisted in coordinating and facilitating training sessions, including team building and workcell management, enhancing team alignment and improving overall training participation and engagement.Data Analysis & Performance Reporting: Conducted detailed analysis of production data using advanced Excel functions (pivot tables, VLOOKUP), providing actionable insights that improved the effectiveness of training programs such as 8D Training and SAP 100.Process Optimization & Technical Skills Enhancement: Gained proficiency in HR and training software (Workday, HRDF, Training Tracker), optimizing training tracking processes and improving program efficiency by 15% through enhanced reporting and scheduling.

Payroll Administration: Assisted in processing accurate and timely payroll records using SagePayroll, EPF, and SOCSO, reducing payroll discrepancies by 15% through meticulous attention to detail and compliance with regulations.Attendance & Performance Management: Monitored employee attendance and performance, addressing absenteeism and punctuality issues, ensuring alignment with company policies, resulting in improved attendance rates and overall workforce productivity.HR Documentation & Compliance: Managed comprehensive HR documentation, including new hire paperwork, grievances, and terminations, optimizing record-keeping processes and enhancing document retrieval efficiency by 20%, ensuring full compliance with company policies and legal requirements.Vendor Communication & Presentation: Prepared and delivered impactful PowerPoint presentations to vendors on company policies and procedures, enhancing vendor relations and improving understanding of company guidelines.