Muhammad Hafiz Bin Mohd Hamzi

• Input and maintained data within the “Smart Asset” system, ensuring accurate input, up-to-date data and completed reports for defect items and assets within the building • Analyzed daily building operation to monitor maintenance, ensure cleanliness and repair activities to meet with organizational standards and KPIs • Conducted performance data for electrical generators, identifying the flow to ensure reliable power supply and smooth operations for daily activities • Worked closely with residential teams to address maintenance issues, improving building functionality and improved user satisfaction scores by creating a better environment for client

• Achieved a 90% data acceptance rate for 5G in-building systems by conducting thorough testing and data collection for analyzing key influencing metrices such as RSRP, RSRQ, SINR, and signal strength aligns with the strict quality standards • Analyze and documented issues related to coverage handover and signal spillage by reviewing collected data, which helped guide network adjustments and improve overall performance • Generated comprehensive soft reports by analyzing and interpreting 5G data, providing actionable insights that contributed to improving network coverage and system reliability • Work closely with project teams to ensure the project meets client requirements by using data analysis to assist with troubleshooting and help resolve issues quickly