Sangeetha Suprumanian

• Documenting financial transaction details and monitoring the transactions • Preparing and filing financial documents • Processing accounts payable and accounts receivable • Fact-checking accounting data • Reconciling company accounts • Recording day to day financial transactions and completing the posting process • Verifying that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger • Bringing the books to the trial balance stage • Process all claims requests received as per stipulated requirements • Process pre-approval requests in accordance with required benchmarks • Ensure meeting individual quality, turnaround time, and productivity benchmark • To assist with Defence members and Dependants claims. • Handling Defence payment instruction • To assist hospital claims and local GP claim. • Preparing monthly financial statement

• To maintain timely and accurate inter-company transactions and perform regular reconciliation. • Providing supporting documentation for audits. • Assist with month-end closing including monthly reconciliations and management reports. • Assist in the overall office administration and maintenance. • Plan and manage accounts payables functions as to ensure effectiveness and efficiency in the payment process. • Preparing reports on delinquent accounts and customer payments profiles. • Scheduled client appointments and maintained up-to-date confidential client files. • Identifying new opportunities for business development with existing and potential clients. • Escalating, tracking and solving client issues. • Maintaining the customer relationship after a sale is completed. • Assist in expatriate and foreign worker matters which include permit application, renewal of permit and insurance • Process monthly payroll and relevant statutory submission, e.g. EPF, PERKESO, & LHDN • Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives. • Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department.

• Managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty • Provide timely and accurate clarifications and advice to enquiries from the public • Handling of customers' feedback and complaints • Perform paging and in-house announcement based on the standard guidelines • Assist in mall promotional activities such as gift redemptions, gift vouchers etc sorting out the post

• To be responsible for audits of small and medium sized companies assigned by audit manager and audit partner • To liaise with audit manager and managing partner as and when necessary to report on audit work status, progress, critical issues and communicate important client matters. • To document and compile audit work papers and obtain sufficient audit evidence to support engagement partner's sign-off of the client's financial statements. • Bookkeeping experience (perform accounting entries / bank reconciliation)