gangasri21

I oversee talent acquisition by sourcing candidates, conducting interviews, and preparing offer letters. Additionally, I draft and issue various HR-related documents, such as memos, company policies, warning letters, and disciplinary action notices. I manage HRDC applications and coordinate claimable training programs. In the e-commerce space, I handle hotel rate updates and promotional strategies. I also lead customer experience initiatives, including conducting mystery shopping assignments in Penang and Kuala Lumpur. My responsibilities extend to office administration, where I manage stationery and coffee orders, travel bookings, and hotel reservations. I collaborate across departments to enhance internal operations and foster team engagement.

I managed the day-to-day office operations and administration, ensuring smooth workflow and efficiency. I conducted quarterly service reviews with global heads, including the CFO and CTO, utilizing Power BI for data-driven insights. I led corporate communications and coordinated cross-functional teams from Penang, Poland, and Slovakia. Additionally, I organized various CSR events, town halls, cultural sessions, and team-building activities to strengthen company culture and employee engagement.